Find Innovative Solutions to All Your Concerns 

We are compensated by the service providers because we’re an authorized dealer. And we don’t surcharge you or add any fees to what you would normally pay if you were to set up your services on your own.

Yes, the earlier, the better. The perfect time to submit is three weeks before you will be in your new home.

Yes! Give us a call at (517) 855-2117 as soon as possible. Some providers take 24 hours before they can initiate a service.

Yes! Billy Connect is not just here to make move-ins easy… we’re here for the long haul. We’re here to help you compare electricity, internet and cable rates. You can also check out new promotions when your contract is up. And, we can help get you referrals for house repairs, improvements and insurance.

Nope. Most of the time, we get to hook you up with greater options in technology and better pricing.

Our primary focus is to save our customers time, money, and stress. Save yourself hours of time on hold listening to horrible hold music. We’ll take care of that. Spend more time doing what is most important to you.

Our service is complimentary for everyone!

Great question. “Home services” is a big list. We also handle security, satellite/cable, internet, home phone, cell phones, and much more.

We encourage you to make an appointment. It makes our process as convenient as possible. But appointments are not required. A typical appointment only takes 15-20 minutes.

We make it super easy. Visit ‘Contact Us‘ and fill out your information. After signing up, your personal concierge will contact you within one business day.

No, as we believe in full transparency.  The quotes you receive through Billy Connect are straightforward with no hidden fees. All costs are clearly outlined, so you know exactly what you’re paying for. 

You will receive a confirmation email for your orders, including installation dates & times, as well as instructions for any steps that need to be completed by you. If anything should change with your closing, simply call or email us and we'll take care of things.

Billy Connect will not bill you. Your monthly bills will come directly from your service providers.

We would if we could, but we can’t. Because you might be able to imagine the problems that would follow if non-account holders were able to disconnect other people’s service, only an account holder can process a cancellation of a utility or home service connection. We’re happy to assist though and can walk your client through what they need to do to process the disconnections.

You get the best deals offered. Plus, our vendors provide exclusive deals for Billy Connect customers.

Absolutely. We provide ongoing support to ensure your satisfaction with our service. If you encounter any issues, our customer support team is available Monday-Friday 9AM-5PM EST.

We will never sell your information to anyone. Additionally, any personal information collected to set up your services is deleted from our secure system after all your orders have been placed and activated. If you are a California resident, we follow the CCPA and you can request to have all personal information deleted here.