Privacy Policy
How BillyConnect handles information when you use a BillyConnect chatbot, Smart Form or Smart Search on billyconnect.com or on a partner website. Version BC-PRIVACY-2026-11-05.
Who we are
BillyConnect is operated by Leadgen Network Organization, Inc., 30771 Milford Rd, New Hudson, MI 48165. BillyConnect provides the Billy chatbot, Smart Forms and Smart Search that partner websites (for example HireBestPros.com, MovingGuru.com and independent affiliate sites) place on their pages. The website you were on remains the operator of that website; BillyConnect operates the assistant or form you used inside it.
What we collect
Your messages and answers (such as the service you need, ZIP code and project details); contact details you choose to enter (name, phone, email, address); the consent wording you saw and accepted, its version and time; a TrustedForm certificate recording the consent step; the partner website, page and widget you used; and technical data such as browser type and a one-way hash of your network address.
How we use it
To answer your request, match it to a suitable service route, record your consent, prevent fraud and abuse, credit the partner website that referred you, and measure quality. Chat use alone is never treated as permission to market to you.
Who receives it
Only when you ask to be connected and accept the notice shown at that step are the details needed for that request sent to the service platform described in it (for example a lead or call platform), which may pass them to the service professionals listed at billyconnect.com/service-providers. The downstream platform, not BillyConnect, decides which professional receives a request. We also use hosting, AI and consent-certificate providers that process data for us.
AI processing
Chat messages may be processed by an AI service provider to understand your request. Do not enter sensitive information you do not want processed.
Cookies and storage
The assistant uses session storage in your current browser tab to keep a conversation working. We do not use advertising cookies or sell browsing data. Analytics on billyconnect.com use a daily-rotating hash, never your name or messages.
Retention
We keep information only as long as needed for the purposes above, to keep proof of consent and opt-outs, and to meet legal, tax and partner obligations. Opt-out records are kept so we can keep honouring them.
Your choices and rights
You can ask for a copy, correction or deletion of your information, or ask us to stop contacting you, using the form below or at billyconnect.com/do-not-contact. Depending on where you live you may have additional rights; we apply the rules of your jurisdiction. We pass your request on to recipients that received your request through BillyConnect.
Changes
We publish updated versions on this page with a new version label.
Ask about your data
Stop-contact and deletion requests are added to our suppression list as soon as you send them, and our team passes them on to recipients that received your request through BillyConnect. Deadlines follow the rules of your jurisdiction.
Only authorised staff can see this request. Sending it does not sign you up for marketing.